Net Promoter Score (NPS) is a simple and effective way to understand how customers feel about a product or service. It works by asking one clear question about how likely a customer is to recommend a brand to others. The responses help identify satisfied customers, neutral users, and those who may be unhappy. Because the survey is short, people are more likely to respond honestly. NPS results are easy to analyze and can be tracked over time to spot trends. This makes NPS a practical tool for improving customer experience and making informed decisions. Please visit https://surveykiwi.com/
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